Who is Responsible for Cluster Mailboxes?
USPS approved cluster mailboxes are popular in both residential communities and commercial properties. They offer a safe, secure, and convenient method for mail and package delivery. Cluster mailboxes are durable, have convenient maintenance, and very secure. However, damages do occur and things can happen. It’s very important to get a damages and issues fixed quickly and properly. But the question is…who is responsible for this?
Who is Responsible for Cluster Mailbox Maintenance and Upkeep?
You might not think about this question until a problem comes up. The tenant is not responsible for maintaining cluster mailboxes. But, since they they are directly using the mailbox regularly, they will probably be the first to recognize an issue. It’s important that they know who to contact.
USPS approved Cluster mailboxes are typically the responsibility of the property manager or the community’s HOA. They should be the first point of contact when a problem arises. Property management is responsible for regular upkeep and maintenance, which includes cleaning, paint touch-ups, repairing broken parts and replacing mailbox units when necessary.
If, no property management entity is involved, cluster mailboxes are owned and maintained by the US Postal Service, and they are in charge of these issues.
What to Do if the Cluster Mailboxes Are Damaged
If you are a tenant and notice that a cluster mailbox is damaged or not working properly, contact those responsible for the mailboxes immediately.
If you are responsible for the cluster mailboxes, then it is up to you to resolve any issues. It is also very important to invest in mailboxes that have replaces parts easily available in case of damage. You can also keep certain replacement parts, number plates, labels and compartment locks on hand to fix the mailbox in a timely manner without having to wait for the part to come in.
Mailbox design plays a crucial role in preventing vandalism and damages. If vandalism and break-ins are the primary causes of damage, you may want to invest in new mailboxes with a more robust design. This will help prevents break-ins rather than continuously paying for and replacing parts or units.
To learn more and place your order, contact our Customer Specialist Annie Dzubinski at annie@selectcommercialmailboxes.com or 888-348-9713.